Q:How do I place an order?
A: Step 1: Vist https://cws-malaysia.com/
Step 2: Select an item
Step 3: Select color or type if is available
Step 4: Add to cart
Step 5: Click cart icon at the top right side of the page
Step 6: Double confirm your order and click proceed to checkout
Q: Is this payment secure?
A: Yes, it is. We are using third party payment gateway which is Paypal and BILLPLZ. The main role of third party is to secure both buyer and seller.
Q: How to confirm my order?
A: Once order placed successfully, confirmation will be email to you.
Q:Can I change the shipping address of my order?
A: Yes, you may email us the latest shipping address. It depends on delivery status, we cannot guarantee that.
Q:Can I cancel my order after I place it?
A: It depends. If the order still under standard shipping period 3-12 days customers are not advised to cancel. However, client have the right to cancel if order fails to reach your side during 13th day.
Q: What if my order arrives incomplete or defective?
A: Please email or inbox our customer service for further assistant.
Q: My order has been dispatched, how can I track my order?
A: Depends on which courier, basically we are using Poslaju. You may visit Poslaju website to track the item.